REFUND POLICY

Refund Policy – My French puppies For Sale

Eligibility for a Refund

To be eligible for a refund, the following conditions must be met:

  • Refund Request: The refund request must be made within 30 days of your original purchase date.

  • Condition of the Puppy: The puppy must be in its original condition, with no signs of wear, use, or damage.

  • Packaging and Documentation: All original tags, documentation, and packaging must be intact.

  • Health and Well-being: The puppy must not have sustained any injury, illness, or damage since purchase.

Refund Process

To initiate a refund, simply follow these steps:

  1. Contact Us: Reach out to our customer service team at info@myfrenchpuppy.com to request a refund.

  2. Provide Details: Include your order number and the reason for the return in your email.

  3. Review & Instructions: Our team will review your request and provide detailed instructions on how to return the puppy.

  4. Inspection: Once the puppy is returned to us, we will inspect it to ensure it meets the refund eligibility criteria.

  5. Refund Issuance: If the puppy meets all the conditions, we will issue a full refund to your original payment method within 5-7 business days.

Refund Amount

The refund amount will cover the full purchase price of the puppy, minus any shipping and handling fees.

Exceptions to the Refund Policy

Please be aware that the following conditions make a puppy ineligible for a refund:

  • Puppies that have contracted any illness after purchase.

  • Puppies that have sustained any injuries after purchase.

  • Puppies that have been altered, damaged, or show signs of usage.

Health Warranty

We take pride in the health and well-being of our French Bulldogs. Each puppy comes with a health warranty, ensuring you receive a healthy and happy pet. Should you encounter any health-related concerns after your purchase, please contact us immediately. We are dedicated to resolving any issues promptly.

Acknowledgment of Policy

By purchasing from My French Puppy For Sale, you agree to the terms and conditions outlined in this refund policy. If you have any questions or need assistance, don’t hesitate to reach out to us at info@myfrenchpuppy.com. Our team is here to help and will work with you to provide a satisfactory resolution.

Scroll to Top